Frequently Asked Questions

Find answers to the most frequently asked questions I receive. Don’t see your question below? Contact me!

How do I make, change or cancel an appointment?

You can make and manage your appointments online through our secure patient portal here. If you prefer to talk to a real person, you can call my clinic, True Roots Healthcare, at 905-852-2929.

I know your time is precious and I ask that you value mine too. Please note I require at least 48 hours notice for changes or cancellations or a missed appointment fee will be billed. Or, you can send me flowers – that usually does the trick!

What conditions do you treat?

I treat people, not disease. However, I get that sometimes you just want the details! I have a special interest in treating fatigue, sleep issues, chronic stress, burnout and hormonal imbalances. In a nutshell, my mission is to help women transform from tired and turned off to energized and excited!

Can you test for that?

Naturopathic doctors can run standard bloodwork like your family doctor, and more specialized testing like food sensitivity panels, comprehensive stool analyses and more. I personally use a lot of laboratory investigations so we can fast-track your ability to feel your best. When we know and understand your unique biochemistry, we can fix it. Bloodwork and other laboratory testing may be covered by extended healthcare benefits.

What is IV therapy?

IV therapy is the infusion of vitamins, minerals and amino acids directly into the bloodstream. Because IV treatments bypass the digestive tract, nutrients are quickly absorbed and readily accessed by your cells. The additional benefit is that we can administer higher doses of these nutrients than what can typically be administered with oral supplementation. This ultimately means your body gets what it needs quickly, and you will start to feel better, faster!

Why would I want a vitamin B12 injection?

Vitamin B12 injections have a multitude of benefits, beyond correcting a deficiency. I believe the conventional medical system grossly underestimates optimal blood levels of vitamin B12; meaning your levels may be below optimal without you knowing. Fatigue, anxiety and depression can all be symptoms of a vitamin B12 deficiency, and many patients who receive a B12 injection for the first time report improvements in their energy, mood and/or sleep. For more information on the neuropsychiatric benefits of vitamin B12, please refer to this article by Dr. Jonathon Prousky ND.

Am I going to have to eat a ton of kale, take a million supplements or become a hippy?

Only if you want to! Sometimes getting better means making changes to your current lifestyle. However, those changes are individualized to your unique needs, always explained in detail and supported by medical research wherever possible. You should always know why you’ve been prescribed a specific dietary or lifestyle change, supplement, medication or in-office treatment like vitamin B12 injections, acupuncture or IV therapy.

Do I have to stop seeing my medical doctor or taking my medication?

Absolutely not! My family doctor is one of my most valued health allies. I recommend all patients have and maintain a relationship with their own family doctor and/or specialists. I value integrative and collaborative care and do not believe you should have to “choose sides”. Medications may only be changed by the prescribing physician, however I have a wealth of experience working with patients on various types of medications to address side effects or nutrient depletions. I believe naturopathic doctors are well-positioned to address integrative care in this way as we are trained in pharmacology, botanical medicine and clinical nutrition.

How much does it cost?

I believe your health is your greatest asset and you are worth investing in! My patients often remark they are so glad they made the investment to find the answers and solutions they were looking for.

If you have extended healthcare benefits that cover licenced and registered naturopathic doctors, you should receive reimbursement for at least a portion of the visit fee.

Initial Visit (60 mins) – $349

Care Plan Review / Extended Access Appointment – $224

Regular Follow Through – $150

Quick Check In – $75

Treatments such as vitamin B12 injections, IV therapy, supplements and laboratory testing vary according to the treatment prescribed. The average new patient spends $250 on comprehensive bloodwork to thoroughly investigate their concerns.

For your convenience, we have an in-office dispensary at True Roots Healthcare and I also use the online dispensary platform, Fullscript. You are welcome to purchase your supplements and other recommended products in office, online or at any other location of your choice! Only supplements and products are subject to HST. The rest is tax free!

Where are you located?

Most of the time, I practice at True Roots Healthcare, located at 304 Toronto Street South in Suite 202 in Uxbridge, ON.

We’re located in the Elgin Centre building on the second level above the retail stores. You can access the clinic through the building’s central doors from either the front or the back of the building. There is plenty of parking as well as an elevator to the second floor. (But you’ll take the stairs if you can, right?!) 

Do you offer virtual appointments?

Yes! We can book your complimentary alignment visit to be over the phone or in-office. From there, we can review if your initial visit will need to be in person or if it can be done virtually.

How long will we work together?

In my clinical experience, it takes about 9-12 months of working together to establish a strong foundation for your health. Appointments are spaced according to the other treatments you are receiving, the intensity of your concerns and the goals that you have. Generally, we see each other 4 times in the first 3 months and then increase the duration between appointments. 

Your treatment plan may also include external referrals to other professionals I work closely with to maximize your health-related outcomes and goals.